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Privacy policy

How we collect, use and look after your personal information.

This page is a draft and is being reviewed. If you have a question about it, please contact us.

What we collect

We only collect what you choose to give us through our contact and get involved forms:

  • your name and email address
  • your phone number, if you add it
  • what your message is about, and the message itself

We don't use analytics, advertising trackers or marketing cookies on this website.

How we use it

We use your details to read and reply to your message, and to follow up on an offer of help or a request for support. We don't sell, rent or trade your information.

Who can see it

Only the people at the foundation who need to respond to you. Your message is stored securely with the service providers that run this website and send our email notifications.

If you ask for support

Messages asking for support can include personal details about your situation. We treat these with care, share them only with the people who need them to help you, and never publish them.

Seeing or correcting your information

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we'll help.

Questions or concerns

If you're worried about how we've handled your information, please tell us first so we can put it right. You can also contact the Office of the Australian Information Commissioner.